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Service

Our service for you – fast, straightforward, personal. Whether you need documentation, wish to start a return, or want to contact us directly – here you will find all the information and direct access to our range of services.

As one of the leading manufacturers of shock absorbers, telescopic forks, fork springs, cartridge systems, and other suspension accessories, we create unique riding experiences for our customers. Our products are used worldwide in over 30 countries, and every single suspension setup is custom-made – handcrafted from our modular system.

Frequently Asked Questions about our service

  • TÜV / ABE certificates: Send us your purchase invoice and we will provide the documentation free of charge by email or post. Alternatively, you can find them in the Download area.

  • Fitting instructions: Manuals and instructions are available for download for all types and products – upon request, we can also send these by email or post.

  • Adjustments: Fine-tuning your suspension is individual – we are happy to assist you in finding the perfect settings.

  • Installation directly at Wilbers: By appointment, we will gladly handle the installation or conversion on your vehicle for you.





FAQ

Find answers to the most frequently asked questions about Wilbers suspension.

Go to FAQ

Contact

Would you like to speak to us directly? Call us or write to us on WhatsApp, in the chat, or via our contact form.

Go to contact form

Repair & Servicing

Simply request a repair or servicing via our online form.

Book repair or servicing

Returns

Register your return easily using our online form.

Register a return